1. Lawful use only
Customers must use SNAPP only for lawful business, event, and creative purposes. The service must not be used for illegal, deceptive, abusive, infringing, fraudulent, sanctioned, or harmful activities.
2. Platform security
Customers must not:
- probe, scan, attack, overload, or disrupt our systems;
- attempt unauthorized access to accounts, data, APIs, or infrastructure;
- circumvent rate limits, access controls, payment controls, or security features;
- introduce malware, malicious scripts, credential theft, or automated abuse;
- resell, sublicense, or share access outside authorized customer teams.
3. Prohibited content and activity
SNAPP must not be used to create, upload, distribute, or facilitate:
- illegal, exploitative, violent, terrorist, extremist, or hateful content;
- fraud, phishing, scams, impersonation, spam, or deceptive activity;
- content that infringes intellectual property, privacy, publicity, or personality rights;
- adult sexual content, sexual exploitation, or any sexualized content involving minors;
- harassment, doxxing, threats, stalking, non-consensual intimate imagery, or blackmail;
- content designed to evade sanctions, export controls, law enforcement, or payment rules.
4. Event and guest-facing responsibilities
Customers are responsible for guest notices, permissions, venue rules, photography rights, model releases, AI consent, and any required privacy notices at events. Customers must ensure templates, prompts, uploaded media, and generated outputs are appropriate for the event audience.
5. Enforcement
We may remove content, disable workflows, suspend accounts, restrict access, decline service, or report activity when we believe this policy, law, sanctions rules, payment provider requirements, or platform security have been violated.
6. Report abuse
Abuse, security, or policy concerns can be reported to info@snappfactory.com.